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FAQ
HOW CAN WE HELP YOU?
We are here to help!  We want you to be happy - that is our #1 goal.
Please browse through our FAQs below for an answer to your question, but if you can't find the answer, please contact our Customer Support Team.
 
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Support@ArtYogi.com
What are ArtYogi’s Return and Refund Policy?

Please click on Return and Refund Policy to read about our return policies.

How do I return an item?

Returning an item is fast and easy at ArtYogi. You can return your item by simply clicking on Product Return Management on the Member Dashboard and then click on the Return button next to the order and then select the item that you would like to return. It will prompt you to fill out the return request form and then click Submit.

If you are not a member, then you can contact customer support.

What to do if you have received a damaged or incorrect item?

Don’t worry! At ArtYogi, we believe in our customers. All you have to do is initiate the product return from your dashboard by going to Product Return Management and clicking Return Item and follow the prompts. Make sure you select the reason as "Damaged or Defective" or "Wrong Product Delivered" and we will send you a return label to ship the item back free of charge. Upon receiving the item at our warehouse, we will refund the full amount to the payment method used including your shipping charges incurred at the time.

Can I return an item if I don’t like it?

Yes, but please be careful when you order as ArtYogi and Sellers incur many costs to process and ship the product to have it delivered to your door steps.

As most of our Seller/Artists are not big businesses/companies, and work on small margins, we have a general policy to refund the product price and other applicable charges, but not any shipping charges incurred to and from your location, if any.

How do I get my refund?

We will post your refund to your payment method used at the time of order after the seller receives the product.