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FAQ
HOW CAN WE HELP YOU?
We are here to help!  We want you to be happy - that is our #1 goal.
Please browse through our FAQs below for an answer to your question, but if you can't find the answer, please contact our Customer Support Team.
 
Contact Customer Support
Support@ArtYogi.com
About ArtYogi, Mission and Vision?

Quite simply, we love art and we want to show it!

For more in depth information about ArtYogi, our Mission and Vision, please visit our About Us page. Please note that the links to it are provided on the header and footer section of each page.

Search by categories, sub categories and filters?

All of the categories such as Art, Photography, Jewelry, Decor, and ArtYogi Products are located on the header and footer of every page. You may click on any one of them to see all the respective listings in that category. Furthermore, as you hover your pointer over any category, a dropdown list of subcategories will appear. You may click on any one of the subcategories to narrow your search for the respective subcategory. Once you have arrived at the listing page, you can narrow your search further by using the filters provided on the left side of the page. From the filters, you can choose type, style, theme and much more.

How do I place my order?

It only takes a few clicks to place an order with ArtYogi…

  • If you are on a shopping page that displays many items, you can add an item to the cart by simply clicking on the cart symbol displayed in the bottom right hand corner of the image of the item. Or, you can look at the detail of the item first by clicking on the item image. This will take you to the product detail page where you can change the Quantity (in case you want more than one item) and then click "Add to Cart" button.
  • When you have finished selecting all the items you want to purchase and have added them to your cart, click on the "Cart" symbol located at the top right hand corner of each and every page.
  • Review the items, the quantity of each item and if you wish, you can make changes to the items and quantity.
  • Click "Proceed to Checkout".
  • You can add or change the existing Shipping information and press "Continue" if shipping to one address or select "Checkout with Multiple Addresses" if shipping to more than one address.
  • Select your "Shipping Method" for each item in your order and press "Continue".
  • Select your "Payment Method" and press "Continue".
  • Review your order.
  • Apply Discount, if any.
  • Click "Place Your Order" and once your order has been submitted successfully, you will receive a confirmation message on the screen as well as an email.


What is ArtYogi’s Shipping Policy?

Please click on Shipping Policy to read about our shipping policies.

What are ArtYogi’s Return and Refund Policy?

Please click on Return and Refund Policy to read about our return policies.

How to write a good product review?

Product review is the great way to find in-depth and hands-on opinion about the product. It also helps the customer to decide what to purchase and what to avoid.

Here are some valuable tips for writing the product review:

  • Rate the product on a scale from 1 to 5 stars with 5 being the highest score on the basis of Quality, Price, and Value.
  • Enter your name, product review summary, and your comments about the product and then submit.
  • Always review only those products that you have purchased and experienced.
  • Provide an objective, relevant, and concise review that also mentions the pros and cons of the product.
  • It helps to be unbiased while writing the review.
  • Analyze the product, refine the product information, and then recommend it to others.
  • Write relevant information in small paragraphs.
How do I become an Artist/Seller to sell my Art/Craftwork?

It is mandatory to register with ArtYogi as an Artist/Seller to sell your products on ArtYogi.com.

In order to be able to sell on ArtYogi, you must set up your webshop by completing our 8 Step Registration Process to create your gallery or storefront. In order to do this, you need to enter the details of your plan, profile, webshop, policies, shipping, billing/payment account, and lastly, upload your products. Once you have completed the 8 Step Registration Process, our Administrator will approve your registration and you will be eligible for selling your products on ArtYogi.

What is My Wishlist?

My Wishlist feature is provided for your convenience so that you can add your favorite artworks to it for review, share with friends, and perhaps, to be purchased at a later date. Just log in to your account and click on the heart shape icon underneath any product to add it to your wishlist. Furthermore, have fun sharing it with your friends and family via email or social media.

An order is placed… How do I confirm it?

You will receive a confirmation email that will be sent to your email address registered with us. The email will contain your order ID, shipping method, shipping information, payment method, details of your order, etc.

How long will it take for me to receive my order?

The delivery period depends on the availability of an item and shipping methods offered and selected. However, for ground shipping, on an average, it may take up to 10 - 12 working days or sooner for an order to be delivered to its destination.

How do I return an item?

Returning an item is fast and easy at ArtYogi. You can return your item by simply clicking on Product Return Management on the Member Dashboard and then click on the Return button next to the order and then select the item that you would like to return. It will prompt you to fill out the return request form and then click Submit.

If you are not a member, then you can contact customer support.

What is the 8 Step registration process?

We realized that creating a webshop might get confusing. So, in order to help, we have created 8 easy steps for you to follow. These 8 steps define a path to obtain the seller information, payment and product details. The 8 Step process comprises of welcome message, plan details, profile details, shop details, policy details, shipping details, billing/payment account details, and upload products. Each step requires that mandatory fields marked by an asterisk must be completed before moving on to the next step.

Each of the 8 steps are listed below in more detail:

As a prerequisite, register on the ArtYogi website as an Artist/Seller. Once you get registered on the website, you will get a confirmation email on your registered email address. After the successful registration, you will be able to log into the website. After login, the 8 Step Registration page appears.

The detailed description of these 8 steps is as follows:

Step 1 - Category of Interest

This step is a Welcome Message. It only asks a few questions regarding your category of interest, your designation, and the Art/Crafts you want to sell on ArtYogi.

  • Select, “In your field of interest are you considered.” Here, select from the three options provided below so we can cater to your particular needs:
  • Professional
  • Upcoming
  • Aficionado
  • Select an option for your Designation from the drop-down list. This field is required for addressing yourself on the ArtYogi website.
  • Select an option from the drop-down list as to define “what you wish to do on ArtYogi.” This field helps you in displaying your area of passion and reason for being a part of ArtYogi.
  • Select the “I Agree with the Artist/Seller Policy” check box to accept ArtYogi’s Policy. This is a mandatory step and without selecting this check box, you cannot move further.
  • Click the Save button to go to the next step.

Step 2 – Plan Details

This step assists you in selecting your payment plan details. At this time we are offering only one plan:

  • Basic Plan – Monthly $9.95 and Yearly $99.00
  • Select the Auto renew check box for auto renewal.
  • Click the save button to move to the next step.

Step 3 – Profile Details

This step assists you in entering your profile details. The details that are filled here will be reflected on the Profile page of the Artist/Seller.

  • Enter your First Name, Last Name, Email Id, Contact No., and Alternate No.
  • Upload your Photo. Use the crop tool to resize your picture as you wish it to be displayed.
  • Add the details of your Social ID like Facebook, Twitter, etc., so that your customers can follow you on these social sites.
  • Upload your video to share. You can create your videos on YouTube or on other media and share the link here. This step is optional.
  • Enter your mini biography. You can enter your qualifications, hobbies, and achievements in the form of short paragraphs.
  • Enter the content that you want to display as Word from the Artist. Here, you can enter your thoughts that best describe your artwork and passion.
  • Upload the image that you want as your background page image. You can add more than one background image.
  • Select the Repeated Background check box to auto-change the background image (optional) after a fixed time.
  • Select the image position.

Note: First name, Last Name, Email Id, and Contact Number are mandatory fields. Please complete these before attempting to save the details.

  • Click the Save button to go to the next step.

Step 4 – Shop Details

This step assists you in entering your shop details. The details, which are filled here, will be reflected on the Webshop page of the Artist/Seller.

  • Enter the Profile URL of your web page.

Here, you need to enter the desired name for your webshop only. Whatever name is entered will be appended with the ArtYogi’s website URL. For example, if you are entering your profile URL as seller webshop, then the URL of your webshop will appear as “www.ArtYogi.com/marketplace/seller/profile/seller webshop”.

  • Enter the desired Shop Name, which you would like to display on your webshop page.
  • Select a Category for your profile from the given options. You can select the category; according to what you feel is appropriate.
  • Upload and set the Banner Images. You can add images of some of your artwork that will be displayed on your webshop page. This step is optional.

Note: Profile URL, Shop Name, and Category are mandatory fields. Please complete these fields before saving the details.

  • Click the Save button to go to the next step.

Step 5 – Policy Details

This step assists you in entering your policy regarding the payment, shipping, and return & refund.

  • Select Payment Policy from the left navigation pane and enter the content. In this section, you can mention the terms and conditions of payment modes (debit card, credit card or PayPal).
  • Select Shipping Policy from the left navigation pane and enter the content. In this section, you can mention the terms and conditions of your shipping options, shipping time & period, and shipping fees.
  • Select Return & Refund Policy from the left navigation pane and enter the content. In this section, you can mention the terms and conditions of your return, exchange, or refund related issues.
  • Select Additional Policy from the left navigation pane and enter any additional policies and respective content. If you have some feedback policy or selling policy, then you can mention it in this section. This step is optional.

Note: Payment, Shipping, and Return & Refund policies are mandatory fields. Please fill these fields before saving the details.

  • Click the Save button to go to the next step.

Step 6 – Shipping Details

This step assists you in entering your shipping details. There will be two types of shipping methods and you need to select any of them:

  • Flat Rate shipping method.

It is a method where a fixed amount of shipping charges will be added to the shipment of the product. This flat rate can be entered manually. It can also be entered by calculating the shipping rate of a particular location using the shipping rate calculator of FedEx, USPS, or UPS. This option is available for shipping to USA only.

  • Sellers shipping methods.

In case, you select the flat rate shipping method, then the fixed rate shipping will be automatically applied to the products.

In case, you selected the shipping method as Sellers Shipping Methods, then:

Select the Shipping method from the following:

  • UPS
  • USPS
  • FedEx

If you select UPS, then provide your UPS account details:

  • Select the UPS methods as Enabled.
  • Enter your UPS User ID.
  • Enter your UPS Password
  • Enter your UPS Access License Number.

Note: User ID, UPS Password, and UPS Access License Number are the mandatory fields.

If you select USPS, then provide your USPS account details:

  • Select the USPS methods as Enabled.
  • Enter your USPS User ID.
  • Enter your USPS Password.

Note: User ID, USPS Password, and USPS Access License Number are the mandatory fields.

If you select FedEx, then provide your FedEx account details:

  • Select the FedEx methods as Enabled.
  • Enter your FedEx Account ID.
  • Enter your FedEx Password.
  • Enter FedEx Meter Number.
  • Enter FedEx Key.

Note: FedEx Account ID, FedEx Password, FedEx Meter Number, and FedEx Key are the mandatory fields.

Click the Save button to go to the next step.

Step 7 – Billing & Payment Account Details

This step assists you in entering your billing and payment account details.

  • Enter your Billing Address Details.
  • Enter your Credit and Debit Card details as Billing Information.

Billing information is required for deducting the money from your primary card of the transaction.

This money can be of following types:

  • Charges of your membership plan.
  • Charges applied at the time of uploading more than a fixed amount of products. In this case, additional money will be deducted for uploading more products.
  • Charges of renewal of products and membership plan.
  • Enter your Debit Card and Bank details as Payment information.

Payment information is required for paying off your money on your sold product.

  • Enter your PayPal details if available.

PayPal details are required for ArtYogi to make payments to you for your sold goods. . You can provide it if you have a PayPal account and you want your payment to be credited through PayPal. It is an optional step.

Note: You need to select one of the options from the following:

  • Debit Card Details
  • Bank Details
  • PayPal Details
  • Click the Save button to go to the next step.

Step 8 – Upload & Manage Products

This step assists you in uploading your product.

  • Click the Add New button to upload a new product.
  • Select an appropriate category and product type. It is required for putting your product in the appropriate category.
  • Click the Continue button to add product details.
  • Select either Create Simple product or Create Configurable Product.
  • In case you select Create Simple product, then add the product details and save the product.
  • Enter the following details for adding a simple product:
  • Select the Renew option as Manually or Automatically. If you select Manually, the Seller needs to renew the product manually after its expiry date to keep it visible on the ArtYogi’s product listing page. If you select Automatically, the products will be renewed automatically.
  • Enter the Product Name, its full and short description, and its features.
  • Enter a unique SKU number for your product. The SKU is a unique identification number of your product.
  • Enter the price of the product.
  • Enter the discounted price of your product. The discounted price will be applicable in the discounted period only.
  • Enter the start and end date in which the product will be sold with discounted price.
  • Enter the quantity available for sale.
  • Select whether the product is in stock or out of stock from Stock Availability drop-down list.
  • Select the Tax Class from the following:
    • None
    • Taxable Goods
    • Shipping
  • Enter numerous search keywords for your product. It is required for searching your products with various tags.
  • Select Medium, Style, and Theme for your product.
  • Select a Gender for whom the product is made.
  • Select Material, Gem Color, and Birthstone of the product. This is an optional step.
  • Enter the Size, Weight, and Dimension of your product. It gives the customer an idea about the physical appearance of the product.
  • Upload your product image. You can add up to 5 images of good quality.
  • Select a Shipping Method as Flat Rate or Free Shipping.
  • If you choose the Flat Rate, then enter the Flat Rate price. It is a mandatory field.
  • Select the Country within which the product will be shipped.
  • Select Shipping Policy as My Policy or ArtYogi’s policy.
  • Select Country of Manufacture of the product.
  • Enter Product Warehouse Location.
  • Enter the Post or Zip code of Product Location.
  • Select the ownership of who manufactured the product and who made the product? Drop-down list.
  • Select the year in which the product is manufactured.
  • Select the country where you (Artist/Seller) are from.
  • Enter the Cost/Item.
  • Enter the Shipping & Handling cost.
  • Click the Save button to upload the product in the product listing.
  • In case you select Create Configurable Product, then add the product details as well as its associate product details, and then save the product.

As a prerequisite for creating a configurable associate product, select the Configurable Attribute from the following, and then click the Create Configurable Product button:

  • Materials
  • Color
  • Size
  • Enter the following details for adding the product details:
  • Select the Renew option as Manually or Automatically.
  • Enter the Product Name, its full and short description, and its features.
  • Enter a unique SKU number for your product. The SKU is a unique identification number of your product.
  • Enter the Price of the product.
  • Enter the Discounted Price of your product. The discounted price will be applicable in discounted period.
  • Enter the start and end date in which the product will be sold with discounted price.
  • Select whether the product is in stock or out of stock from Stock Availability drop-down list.
  • Select the Tax Class from the following:
    • None
    • Taxable Goods
    • Shipping
  • Enter numerous search keywords for your product. It is required for searching your products with various tags.
  • Select Style, Type, and Theme for your product.
  • Select a gender for which the product is made.
  • Select birthstone of the product. This is an optional step.
  • Enter the Dimension of your product. It gives the customer an idea about the physical appearance of the product.
  • Upload your product image. You can add up to 5 images of good quality.
  • Enter the shipping weight of the product in the form of Gram, kilogram, Ounce, or Pound.
  • Select a Shipping Method as Flat Rate or Free Shipping.
  • If you have chosen the Flat Rate, then enter the Flat Rate price.
  • Select the Country within which the product will be shipped.
  • Select Shipping Policy as My Policy or ArtYogi’s policy.
  • Select Country of Manufacture of the product.
  • Enter Product Warehouse Location.
  • Enter the Pin or Zip code of Product Location.
  • Select the ownership of who manufactured the product and who made the product? Drop-down list.
  • Select the year in which the product is manufactured.
  • Select the country where you (Artist/Seller) live or are from.
  • Enter the Cost/Item.
  • Enter the Shipping & Handling cost.
  • Click the Continue button to configure associate product details.

In this case, the product will be added successfully. However, to need to enter the following associate product (attribute) details:

    • Enter the attribute name.
    • Enter a unique SKU number of the attribute.
    • Enter the shipping weight of the attribute in the form of Gram, kilogram, Ounce, or Pound.
    • Select the Status of the attribute as enabled or disabled.
    • Enter the quantity of the attribute.
    • Select the color, material, and size of the attribute. In this case, you can enter a different selling price for color, material, or size.
    • Click the Create button to create the product attributes.
    • After creating the associate product details, you can view its details. Then, you need to click the Save Associate Product button to save the attributes details. At last, click the complete button to complete this process.

Once you complete the 8 Step Registration Process, you will need to be approved by ArtYogi’s administration.

Note: The fields with a star (*) sign are the mandatory fields.

What is View Gallery?

On the Home page, the View Gallery tab is displayed beside some of the sections for which we cannot display all of the content on that page. So, please press this tab to see all of the items that category.

Can I resell Art/Crafts made by others?

Yes, as long as the seller does not claim authorship of the product and it can be ascertained that the products are indeed hand made. Preferably, if the authorship is known, it must be acknowledged in the listing or must be stated as unknown.

Can I sell items that are not handmade?

No, Please read the Seller/Artist Policy.

Can I change the chosen shipping method once I have placed the order?

Unfortunately, you cannot change the shipping method after placing an order. However, you can cancel the order, and place a new order with the desired changes and re-order.

How are your shipping costs determined?

Delivery charges may vary from a Seller to Seller, depending on the location of the product, the shipping destinations, or couriers used. All shipping costs are visible at checkout for you to see before the ordering process is completed. Some sellers may have fixed shipping charges and others may have Free Shipping as well. Please read the shipping policy of each seller you may be dealing with.

What to do if you have received a damaged or incorrect item?

Don’t worry! At ArtYogi, we believe in our customers. All you have to do is initiate the product return from your dashboard by going to Product Return Management and clicking Return Item and follow the prompts. Make sure you select the reason as "Damaged or Defective" or "Wrong Product Delivered" and we will send you a return label to ship the item back free of charge. Upon receiving the item at our warehouse, we will refund the full amount to the payment method used including your shipping charges incurred at the time.

What is Featured Artist?

From time to time, we will feature an Artist or Artisan, their work and their story. So, please check it out to learn more about the featured Artist/Artisan.

What is Artist/Seller dashboard?

Artist/Seller Dashboard is provided to facilitate management of all aspects of Artist/Sellers account and activities such as shop details, order history, billing and payment details, etc.

Can I change the Quantity of my Order after I have placed the order?

Once you have placed an order with us, you cannot change the order. However, you can re-order the desired item and we will be happy to serve you.

Why does the estimated delivery time vary from Seller to Seller?

There are various factors which affect the estimated delivery time of each Seller. These factors can be the location of the seller, handling time, shipping methods, the couriers being used and other personal circumstances.

Can I return an item if I don’t like it?

Yes, but please be careful when you order as ArtYogi and Sellers incur many costs to process and ship the product to have it delivered to your door steps.

As most of our Seller/Artists are not big businesses/companies, and work on small margins, we have a general policy to refund the product price and other applicable charges, but not any shipping charges incurred to and from your location, if any.

What is Featured Artwork?

We will be featuring artwork that we feel is unique and/or has interesting characteristics. Please keep an eye out for it.

Can I change my payment plan later?

Yes, you can change your plan. Just log into your seller account and go to the My Plan page.

How to check status of my order?

You can check the shipping status of your order by clicking on the tracking link provided in the shipment confirmation email, and you if are a member, you can check the status of your order by logging into your account and look in "My Orders" history in your Dashboard on our website.

Does ArtYogi ship internationally?

Not at present time. International shipping will be available at some point in the near future.

How do I get my refund?

We will post your refund to your payment method used at the time of order after the seller receives the product.

How do I search for art, artists, and other Art/Crafts?

If you are looking for a specific piece of artwork, artists or any craftwork, then just enter the word or words that best describe it in our search box located on the header of any page and click the magnifying glass or press enter. You may also click on the available categories for a broader search and then, keep on refining the search as you move along . It is quite intuitive. Please go ahead and try it.

As a seller, can I stop the auto-renewal of the selected plan?

Yes, you have the authority to stop the auto-renewal of the selected plan. Simply log on to your seller account and go to My Plan page.

What does order processing mean?

It means that the order has not been shipped yet and is in the preparation stage for shipping. Order processing may take up to three days or more depending upon the seller's policy.

Do other Artists/Sellers on ArtYogi have the same shipping policy as ArtYogi?

Not necessarily. Every Artist/Seller has a choice to adopt their own or ArtYogi's shipping policy.

How to create an account and register as an ArtYogi Member?

To create a member account, simply go to the top right hand corner of any page and click on "Login". Once you are on the login page, go to New Users and click on "Register as a Member" and follow the instructions. When you are done, you will receive an email with a validation link. Please validate and login to your account.

Do I have to select shipping details?

Yes, you have to specify the shipping details in order to facilitate ease of purchase to your buyers.

How do I cancel my order?

You may cancel your order while it is still in the processing stage. Once the order has been shipped and the status has been changed to "Complete", you cannot cancel the order but you may return it in accordance with our return and refund policy.

How long does it take for my order to be shipped?

The average processing time for an order is about 3 days, but this can vary from Seller to Seller.

Forgot Your Password?

If you have forgotten your password, then simply click on "Forgot your password". A link will be sent to your email address that will allow you to reset the password. Use this link and follow the instructions to reset your password.

My Product is ready. How do I upload it?

Adding a Product on Art Yogi involves:

  • Going to the Add New Product page in your account. This page allows you to select the product category and product type.
  • Provide other details related to the product such as Product Type, Name, Description, Feature, Discounted Price, Quantity, Attributes, Style, Shipping method, cost, etc.
  • Upload the Product Image and the product is ready for showcase.
How do I pay for my order on ArtYogi?

You can pay by credit card, debit card or PayPal.

We offer a secure payment gateway for online payments by credit card (Discover, American Express, Visa, or MasterCard), Debit Card or by using PayPal. 

What are your shipping methods and options?

At this moment, depending on the item, we offer free shipping, fixed rate shipping and real-time courier shipping via USPS, UPS and FEDEX.

What is member dashboard?

Once you register as a member on ArtYogi, you are provided with your own dashboard. You can access your dashboard by logging in and hovering the pointer over "Your Account" on the upper right hand corner on any page. My Dashboard is where you can view/edit your account information, billing and shipping addresses, payment details, check your order history, your wishlist and much more.

What should I do if I do not find an appropriate category to fit my product?

We display all the appropriate categories that fit for your product but if you feel a new category prescribed by you will fit your product better, please feel free to get in touch with our support team at support@ArtYogi.com.

How do I pay using a credit card?

You can make a payment using Visa, MasterCard, Discover, or American Express. Payment through credit card is fast and secure. During the Check Out process, on the "Payment Method" page, you simply select the type of credit card, enter your card number, expiry date, and three-digit CVV code (found on the back of your card except for American Express where it is a 4 digit number in front of the card) and press "Continue" to go to Review Your Order. Once you have completed reviewing your order, click on "Place Your Order" button to place your order and to finish making your payment.

What is Fixed Rate or Flat Rate Shipping?

They are both the same method. Fixed and flat rate shipping provide a one rate-shipping to all locations within the USA regardless of the product height and weight. Under this option, the shipping amount and locations are fixed and delivery times are standard shipping times as stated on the Product Detail page or on the seller's web shop.

Are there any fees for selling?

Yes, our payment gateway fees are a percentage of the total order amount and a fixed transaction fee. We will deduct these amounts before a payment is made to you as an Artist/Seller.

Can I use Internet Banking feature to make a payment?

Sorry, but we do not accept payments through Internet Banking at this time.

To which countries does ArtYogi ship other than USA?

Sorry, but at the present time, we only ship within USA.

How will I receive my payment?

Payment is credited to your account through NEFT transaction, PayPal, or Debit Card, 5 days after the return period of the order is over in accordance with seller’s return and refund policy.

What Payment methods does ArtYogi accept?

At ArtYogi, we accept all major Credit Cards, PayPal and Debit Cards.

Can I put my account on hold for few months?

We have a lucrative payment plans in place that offer monthly and yearly payment schemes. Therefore, you can choose the payment scheme accordingly while putting your account on hold.

Are there any hidden charges on my purchase from ArtYogi?

The Grand Total Amount you see on the page is exactly what you will pay. There are no hidden charges. This amount includes all the taxes as well as other applicable charges like shipping cost if applicable.

How much do I need to pay for a product listing on ArtYogi?

We do not charge per listing, however, we do have plans for storage. Anyone who wishes to just display products through our Gallery or Webshop will have to choose a plan. Our plans are very reasonable and offer many features such as Gallery or Web/shop templates, and URL for yourself or Web/shop name and much more. Please check out our Pricing and Plans.

Do I need to send my products to ArtYogi’s warehouse?

No, there is no need to send your product to ArtYogi warehouse. Just keep the products with you. As per the order, you need to pack the product and ship via the shipping method you listed on your product details to the buyers address.

Who decides the cost of the products?

You know the value of your product better and we leave that decision entirely up to your discretion.

How many products are required to start selling?

You can start selling with one product only. However, we do advise you to list all the products that are available to you to garner a large number of viewers.

How much do I get charged for an order?

You are charged for an order after successful delivery to the customer, as per the following criteria:

  • Commission: This is as applied on product price, shipping charges, gift wrap and any applicable taxes or any other charges included in the final order.    
  • Shipping Fee: Depends upon the product weight and shipping location.   You are responsible for paying your shipping fees to the courier.   We will charge a selling commission plus transaction fees on the full purchase price of the order.

Taxes: Calculated as per the sales tax based on precise geo-location,

What is selling commission? How much commission is charged?

We earn a small percentage of the total cost of the product in favor of selling the product. At this point, we are charging 5% of the total purchase price Plus $.30 per transaction.

How do I manage my orders?

Managing your order is an easy task. Follow the steps described below:

  • Login as Seller on ArtYogi and open up the Artist/ Seller Dashboard.   
  • Click the My Order History hyperlink from left navigation pane.
  • My Order History displays all the ordered products by the customers.
  • In case the order is in the processing stage, click the View Order button to view the order details.
  • Before shipping, select any of our supported shipping couriers from Shipping and Tracking Information section and enter the tracking number details.   
  • Click the Submit button to ship the product with the selected shipping courier.   
What is the use of SKU field?

SKU stands for Stock Keeping Unit (product ID) and uniquely identifies a product.

What is Special Price?

This is the discount price.

What is Special Price From?

This is the date, that he discount price will appear on your listing.

What is Special Price To?

This is the final date on which the discount price will be active on your listing. After this date the listing price will reverse back to the original price.

Can a Seller view their products in the Gallery?

Yes, the Seller can view his own products too. To view the products, the Seller needs to click the View Gallery/Webshop hyperlink from My Dashboard page. 

Can Seller delete the uploaded products?

Yes, the Seller can delete their products. 

I have accidentally clicked Become a seller link but do not want to continue as a seller?

In this case, please contact our support team and we will convert you to an ArtYogi member only. support@artyogi.com