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We are here to help!  We want you to be happy - that is our #1 goal.
Please browse through our FAQs below for an answer to your question, but if you can't find the answer, please contact our Customer Support Team.
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How do I place my order?

It only takes a few clicks to place an order with ArtYogi…

  • If you are on a shopping page that displays many items, you can add an item to the cart by simply clicking on the cart symbol displayed in the bottom right hand corner of the image of the item. Or, you can look at the detail of the item first by clicking on the item image. This will take you to the product detail page where you can change the Quantity (in case you want more than one item) and then click "Add to Cart" button.
  • When you have finished selecting all the items you want to purchase and have added them to your cart, click on the "Cart" symbol located at the top right hand corner of each and every page.
  • Review the items, the quantity of each item and if you wish, you can make changes to the items and quantity.
  • Click "Proceed to Checkout".
  • You can add or change the existing Shipping information and press "Continue" if shipping to one address or select "Checkout with Multiple Addresses" if shipping to more than one address.
  • Select your "Shipping Method" for each item in your order and press "Continue".
  • Select your "Payment Method" and press "Continue".
  • Review your order.
  • Apply Discount, if any.
  • Click "Place Your Order" and once your order has been submitted successfully, you will receive a confirmation message on the screen as well as an email.

An order is placed… How do I confirm it?

You will receive a confirmation email that will be sent to your email address registered with us. The email will contain your order ID, shipping method, shipping information, payment method, details of your order, etc.

Can I change the chosen shipping method once I have placed the order?

Unfortunately, you cannot change the shipping method after placing an order. However, you can cancel the order, and place a new order with the desired changes and re-order.

Can I change the Quantity of my Order after I have placed the order?

Once you have placed an order with us, you cannot change the order. However, you can re-order the desired item and we will be happy to serve you.

How to check status of my order?

You can check the shipping status of your order by clicking on the tracking link provided in the shipment confirmation email, and you if are a member, you can check the status of your order by logging into your account and look in "My Orders" history in your Dashboard on our website.

What does order processing mean?

It means that the order has not been shipped yet and is in the preparation stage for shipping. Order processing may take up to three days or more depending upon the seller's policy.

How do I cancel my order?

You may cancel your order while it is still in the processing stage. Once the order has been shipped and the status has been changed to "Complete", you cannot cancel the order but you may return it in accordance with our return and refund policy.

How do I pay for my order on ArtYogi?

You can pay by credit card, debit card or PayPal.

We offer a secure payment gateway for online payments by credit card (Discover, American Express, Visa, or MasterCard), Debit Card or by using PayPal. 

How do I pay using a credit card?

You can make a payment using Visa, MasterCard, Discover, or American Express. Payment through credit card is fast and secure. During the Check Out process, on the "Payment Method" page, you simply select the type of credit card, enter your card number, expiry date, and three-digit CVV code (found on the back of your card except for American Express where it is a 4 digit number in front of the card) and press "Continue" to go to Review Your Order. Once you have completed reviewing your order, click on "Place Your Order" button to place your order and to finish making your payment.

Can I use Internet Banking feature to make a payment?

Sorry, but we do not accept payments through Internet Banking at this time.

What Payment methods does ArtYogi accept?

At ArtYogi, we accept all major Credit Cards, PayPal and Debit Cards.

Are there any hidden charges on my purchase from ArtYogi?

The Grand Total Amount you see on the page is exactly what you will pay. There are no hidden charges. This amount includes all the taxes as well as other applicable charges like shipping cost if applicable.